The customer service team was incredibly supportive throughout the process. I had a minor name typo, and there was a fee associated with the name change. However, the support team advised me to contact the airline directly first to see if they could resolve the issue without incurring any fees. This approach proved successful.
The online agents have been very helpful in explaining any cancelations or changes that I've inquired about my scheduled flight tickets. I still don't leave until the 15th but they've been a great team so far
Customer service has been incredibly helpful! I had a concern about my last name appearing without a space on my booking, and I wasn’t sure if that would cause issues during my travel. I later learned it’s actually a common thing and usually not a problem with airlines—but even so, the team took the time to reassure me. They confirmed that everything would be fine with customs and immigration, and their quick, friendly response really put my mind at ease. Thanks again for the excellent support!
Great support/ chat customer service! I made a mistake and purchased the wrong flight destination and they worked with me and the plane company to get a new flight. Seamless process! And many checkout pay options! Was able to pay monthly/ overtime with Square Cash App partnership with Afterpay.
The best experience for someone who hasn’t had much experience with changing flights. Ashley was the best. I would highly recommence anytime.
very smooth experience.
*I had some issue fetching my ticket via mobile app, the support team followed up closely with the airline and sorted it out very quickly.
*This kinda great support is hard to find nowadays
I had an incredible experience with Fly Fairly. Angel and Ashley were exceptionally helpful with all my concerns and queries regarding my flight. What made the experience truly special was their attentive and empathetic approach. Thank you so much!
I had a great experience with this travel agency! They promptly assisted me with updating the DPNA (Disabled Passenger with Assistance) request in coordination with Singapore Airlines. Their team was responsive, efficient, and handled everything smoothly. I truly appreciate their dedication and support in making my travel stress-free. Highly recommended for anyone needing professional and timely travel assistance!
It was an easy experience from booking to managing the flight with my connecting flights would highly recommend
Great service by Ashley with regards to my enquiries on my flight booking. She was friendly, courteous and went to a great length to assist me. To add on, I have been booking via FlyFairly a couple of times and so far it has always been a pleasant experience.
Angel was great at getting an issue resolved with my order. This was my first time using this site but I will use again and recommend to anyone.
Good promotion and easy to find the flights.
Great idea. Can save so much hassle and money.
I love its wide range of payment systems! It was easy to book the flights I wanted :)
Really easy to book flight. 👍🏻
(Translated by Google) It's a convenient and complete booking website, perfect for travelers like us.
(Original)
เป็บเว็บจองที่สะดวกครบคันเหมาะสำหรับสายท่องเที่ยวอย่างพวกเราสุดๆ
I flew so fairly that my bank thought I was finally responsible!
Easy to book flights. 5 stars for me.
I loved how flexible it was, and everything worked perfectly. I’ll definitely use it again. Highly recommend!! ☺️
Great UI, fast service and above all great flexibility to fly ✈️ .I know the team behind this and they are really good
I am very happy with my experience with Fly Fairly. Their customer service is top notch!! I was having a trouble fixing a wrong spelling of my name in my booking but they were able to help me through it. They did their best to contact the two different airlines i booked my flight with and in just 1-2 days, they were able to fix it. I can now breathe and just wait until the day of my flight.
Thanks, Fly Fairly! You truly do your job FAIRLY! :))
Great prices, easy to buy, and excellent customer service, especially from Rose. This will be my official website for all my purchases from now on. I recommend it to everyone.
(Translated by Google) This website was a pleasant surprise, and the service was excellent! The customer service responded super quickly too!
(Original)
意外發現的網站，服務非常好！克客服回覆也超快～～
FlyFairly has great customer support. I did not receive my confirmation email and texted with support and I accidentally put the wrong email and they corrected and got me what I needed 🥰and assured me no worries. Flight to 50☺️
I booked my trip for the wrong dates and needed to adjust my flight. Angel was able to get a refund and a discount on my fixed booking. Definitely saved me from the mini panic attack I was having!
Fly Fairly have a great selection of flights prices payment options and customer service are great and very helpful , my goto for travel as I travel often
Best flight accommodation service
The customer service experience is superb. Ashley and Sasha are both very helpful towards my enquries and concerns. In the end its a very smooth booking experience and highly recommended. I will continue to book here for my future trips!
Had the pleasure of dealing with Angel today, while dealing with 3rd party agents can be frustrating, today was quite the opposite. Handled my enquiry with the best outcome for me as the consumer.
Definitely would use Fly Fairly💯
Just booked my flights and got reasonable prices and stuff were very helpful :) thank you will definitely use their services again in the future.
Just booked my vacation through Fly Fairly and couldn't be happier! Their buy now, pay later option made it super easy to manage the cost without breaking the bank.
The whole process took minutes - picked my flights, chose my payment plan, and boom, all set! No confusing fees or fine print, just straightforward monthly payments.
When I needed to tweak my dates, their support team sorted it out right away. Will definitely be using them again for my next trip. Such a game-changer for booking flights!
I had an excellent experience with FlyFairly Singapore! Their team was incredibly professional and attentive, helping me plan my journey with ease and efficiency. They went above and beyond to find me the best price possible, saving me both time and money.
Booking with Fly Fairly was so easy and hassle-free! The options were super flexible, and everything just worked perfectly. Definitely my go-to for future trips! 🫶🏻
The world has been waiting for this site - for sure!!! So inspired, so seamless, so easy! Use it once and you’ll never use another site ever again for travel!!!
Great platform!
Highly recommend as it is very user friendly and buy now pay later option available if wished. It shows all info needed to decide for best price and date ratio.
👍👍👍
A wide range of flexible payment options that make the dream travel possible!
I notice my return flight was for the wrong day and I spoke with Cleo via chat and everything was handled quickly and easily. She worked out all the details and offered me several options on the day that I should’ve been flying home and we were able to get it handled in less than 20 minutes. Thank you so much, Cleo. You are the best!
Reliable service for flight arrangements and baggage needs
Fly Fairly has been a big help with my travel plans. They guided me through my flight arrangements from start to finish. The team is responsive and clear, which makes the whole process smooth.
They also assisted me with my additional baggage weight. The support was fast, and they explained everything in a simple way. No stress, no confusion.
Good service, honest communication, and steady follow-through. I’m satisfied with how they handled everything.
Very flexible term. Aftersales is superb. Had my flight cancelled by the airline. The new flight was not flexible to me, so I requested for a cancelation and refund,and the whole team assisted me to reach out to the airline.
Am amazing experience with Fly Fairly. Delilah helped me manage the flights to Scotland. Professional and with heart. I highly recommend using Fly Fairly.
I had a great experience with FlyFairly! The rates are genuinely fair with no hidden fees or surprise charges. I really appreciated the wider range of payment options and the variety of airlines offered at competitive prices. It was also super convenient to add baggage allowance directly with the airline. On top of that, their support team was fast, helpful, and friendly. Highly recommended!
amazing customer service. fast and efficient. shout out to Hannah and Angel on their team who were above and beyond
Easy booking, flexible payment options and I really love that I can spread the cost of my flight! This is great especially for long haul flights.
Great product, great customer experience. Can't wait to see this brand grow!
Absolutely incredible service. Five stars !!!
Exceptional company and exceptional service. They have impressively filled a gap in the market - will use again and highly recommend!
Slick and fast website, clearly done by seasoned professionals. Angel from the support team was really helpful when I had questions regarding my booking. I'm fairly certain I will fly with these guys again.
The booking process is quick and easy, with a wide range of payment options, including cryptocurrency. Highly recommended for a seamless booking experience!
Easily the best travel booking site in the industry! It has everything, flexibility with payment, super-easy to navigate and extremely intuitive. Definitely my go to for all my travel from now on.
Great Contact support service.
It is interesting experience and getting a travel insurance for not hassle too much while on trip
(Translated by Google) The customer service was very friendly and efficient, responding very promptly. Thanks to Rose/Ayla for their assistance.
(Original)
客服十分親切有效率，回覆十分及時。感謝Rose/Ayla的協助。The customer service was very friendly and prompt. Thanks Rose & Ayla :)
It was easy and hassle free. Smooth booking
Wow!!! My experience was thee best, It started with Ashley supporting me with my concern and then Angel join in on the team. It was the most informative experience I had with my flight issue, They both were very knowledgeable and went the extra mile to make sure I was taken care of and to be able to get to a resolve. I was very pleased with the outstanding customer support service, they both get a A+ for assisting me. I will definitely look forward to using your services again in the near future and sharing Fly Fairly with my family members. Way to Go!!! Fly Fairly with your awesome team!!!
I was at first hesitant to use this website , due to it having little information after I booked my ticket. But ended up contacting costumer service and got in contact with Angel. She helped me answer all of my questions super quickly and provided me with all of the necessary information i needed with my flight. Will definitely use this website again
Quick and friendly customer service (Angel). issue was solved quickly. Grab payment option is also good for people seeking installment option. Easy to use website. Recommend to give it a try outside of mainstream travel site.
This company is ahead of the game, giving its users the ultimate flexibility possible on the methods in which you can book your flights. From start to finish, Fly Fairly is a breath of fresh air and is committed to ensuring their customers get the best possible deals with every requirement in mind. Fly Fairly believes that booking flights should be easy, affordable and enjoyable for all and it really stands out above the rest and I really enjoyed my holiday. This is the future of booking flights, except Fly Fairly is doing it now and all the other flight companies are behind 😎
Fast and seamless booking process! Found the best deals quickly. Highly recommend!
Flexible and adaptable to my needs. Great program.
FlyFairly provided an excellent booking experience with competitive prices and responsive customer support. The process was smooth and hassle-free. Highly recommend!
Lovin the flexible payment options
