Question 1

How do I use Twisto to book flights on Fly Fairly?

Accepted Answer

At checkout, select Twisto. Then choose Twisto Pay (pay later), Pay in 3 (0%), or Twisto Instalments (3–12 months). Approve the plan and your e-ticket is issued instantly.

Question 2

What is Twisto?

Accepted Answer

A deferred payment option that lets you book now and pay later, typically up to 14–30 days (and up to ~45 days total for users with a Twisto account, where available).

Question 3

What are Twisto Instalments (3–12 months)?

Accepted Answer

A longer-term plan for bigger trips. You’ll see the APR/fees upfront before you confirm, and repayments run for 3–12 months depending on eligibility.

Question 4

Can I use Twisto for international flight bookings?

Accepted Answer

Yes. Twisto can be used for both domestic and international flights on Fly Fairly (ticket availability depends on the airline and route).

Question 5

Which airlines can I book with Twisto?

Accepted Answer

You can book 650+ airlines, from full-service carriers (e.g., LOT, Czech Airlines, Lufthansa, Air France, KLM, British Airways) to low-cost airlines (e.g., Ryanair, Wizz Air, easyJet, Eurowings). Availability varies by date and route.

Question 6

Do I need a credit card to use Twisto?

Accepted Answer

No. You confirm and manage your plan in the Twisto app with no card entry at Fly Fairly checkout.

Question 7

Are there any fees or interest with Twisto?

Accepted Answer

Pay in 3 is 0% when you pay on time. Twisto Instalments (3–12 months) may include a cost (shown clearly before you confirm). Twisto Pay is a deferred option and you can see your exact due date and any potential fees in the app before you agree.

Question 8

In what currency will I be charged?

Accepted Answer

For Czechia, bookings are processed in CZK. For Poland, bookings are processed in PLN. The total in your local currency is shown before you pay.

Question 9

How fast do I receive my ticket after paying with Twisto?

Accepted Answer

Usually immediately after Twisto confirms your plan, your e-ticket is emailed right away.

Question 10

Can I add baggage, seats, or meals and still pay with Twisto?

Accepted Answer

Complete your ticket purchase with Twisto on Fly Fairly. If you need extra baggage, seats, or meals later, add them directly with the airline after ticketing.

Question 11

Can I change or cancel a booking paid with Twisto?

Accepted Answer

Airline fare rules apply. If a refund is approved, it’s sent back to your original Twisto payment method, and your plan is adjusted or refunded accordingly.

Question 12

Will using Twisto affect my credit?

Accepted Answer

Twisto may run eligibility checks. Pay in 3 is positioned as interest-free; Instalments (3–12 months) are credit-like products—review terms in the Twisto app at checkout.

Question 13

What if my Twisto payment or approval is declined?

Accepted Answer

Try again at checkout, ensure the order amount fits Twisto’s limits and your details are correct, or choose another payment method. You can also lower the basket amount and retry.

Question 14

How do I track my instalments and due dates?

Accepted Answer

Use the Twisto app to see your schedule, amounts due, and notifications. You’ll also receive email confirmations with all key dates.

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